Privacy Policy

At Eterna, your privacy matters to us. We are committed to protecting your personal information and ensuring that your shopping experience is safe, secure, and enjoyable.

📌 Information We Collect

When you shop with us, we may collect:

  • Personal details (name, email, phone number, address)

  • Payment information (processed securely via trusted payment gateways)

  • Shopping preferences and order history

  • Website usage data (to improve your experience)

🔐 How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support and updates

  • Personalize your shopping experience

  • Send exclusive offers and promotions (only with your consent)

  • Improve our store and services

🛡️ Data Protection

  • All payment transactions are encrypted and handled by secure gateways.

  • We never sell, rent, or share your personal data with third parties for marketing.

  • Limited access is given only to trusted partners (like shipping providers) to fulfill your order.

🌍 Cookies & Tracking

Our website uses cookies to enhance your browsing experience, remember preferences, and provide personalized offers. You can disable cookies in your browser settings anytime.

📞 Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Opt out of marketing emails anytime

  • Contact us with privacy-related concerns

✨ Contact Us

If you have questions about our Privacy Policy, please reach out at:
📧 [Your Store Email Here]
📞 [Your Store Contact Number]